Check prices, photos and reviews. The owner would not refund our nights that we paid for. Sandy Haven Resort, Negril: See 853 traveller reviews, 895 candid photos, and great deals for Sandy Haven Resort, ranked #25 of 82 hotels in Negril and rated 4.5 of 5 at Tripadvisor. Read more than 200 reviews and choose a room with Planet of Hotels. We had the most romantic and intimate dinner on the beach , which was truly more than we expected. Norman Manley Boulevard, Negril, Westmoreland, 00000 1-866-599-6674. Sandy Haven is an upscale, 35-room resort on Negril's Seven Mile Beach. The prevailing atmosphere is that of a meeting place for friends and colleagues to mingle. Guests can relax in their spacious room with attached bathroom complete with a mini-bar. Tripadvisor Plus Subscription Terms & Conditions, Grand Palladium Hotels & Resorts in Jamaica, Adults Only and Adult Friendly Resorts Jamaica, Hotels near Everald's Jamaica Private Day Tours, Hotels near Sundivers Watersports & Scuba School. Failure to do so could result in check in issues. Dont get me wrong I LOVE KIDS but not while trying to escape. At no point were we asked to make earlier than expected dinner plans to avoid the staffing issue. Phone: 1 876-957-3200 Toll Free: 1 800-583-8365. My family and I have frequented Sandy Haven for the past six years. Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. What are some of the property amenities at Sandy Haven Resort? Sandy Haven Resort are also proud to be given the Travelers’ Choice 2020 award. We look forward to again hosting you, your family, and friends at Sandy Haven Resort and to have the opportunity to share our warm friendly Jamaican hospitality. Here you will find a compilation of Tripadvisor reviews from our guests who have recently stayed at our resort. 1. Prices are calculated as of 30/11/2020 based on a check-in date of 13/12/2020. We deserve better and you should know better! Resort is located in 2 km from the centre. Sandy Haven Resort is rated "Superb" by our guests. Own or manage this property? Boy, I wish our experience was the same. The Jungle Night Club, Sports Bar & Grill, Response from Owen Henry, General Manager at Sandy Haven Resort, Response from A D C, Owner at Sandy Haven Resort, Response from Antoinette Chen, Owner at Sandy Haven Resort, Response from Heather Roye, General Manager at Sandy Haven Resort. The Hotel has never taken tips paid to staff members; it is appreciated when guest express their gratitude to our esteemed staff. Thank you very much for taking the time out to share your feedback, the Hotel uses this information for training purposes and to make improvements. For the first time we came to visit over the NYE holiday and we’re surprised by the disdain demonstrated by owner Antoinette Chen. This trip we experienced horrible service, not due to the staff but due to the owner, Antoinette Chen. Which popular attractions are close to Sandy Haven Resort? It was typical of her very supportive nature why she was assisting us through this challenging period even though she was on holiday with her immediate family who journeyed from far to be with her. Our reservations team are just a call away! Enjoy added flexibility when you choose FREE cancellation. From appetizers to main course , all very delicious. However, it’s the lack of problem solving demonstrated by the owner, Antoinette Chen, that was most surprising. Unfortunately, these issues have resulted in the worst trip to Sandy Haven since we began visiting 5-6 years ago. I would like to give a big ups to Chucky, Ralph, Pops, and the GM. Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant. The property was understaffed due to management not properly having staff in place. We had an idea of the type of weekend we wanted and Heather truly brought that to life for us. They are however, gutted by the unkind and unfounded negative comments you expressed of our supportive and very caring Managing Director. Now £108 on Tripadvisor: Sandy Haven Resort, Negril. Yes, guests often enjoy the ocean view available here. We recognize that you are a repeat guest and enjoyed your stay with us on numerous occasions previously, we regret that we fell short of your expectations on this occasion. Sandy Haven Resort: Great Staycation! Andre also confirmed that the tip you so graciously offered was placed in his tip jar and confirm that Ms. Chen was indeed only assisting him to reconcile his end of day work. Now £139 on Tripadvisor: Sandy Haven Resort, Negril. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We’ll even let you know about secret offers and sales when you sign up to our emails. We greatly appreciate your comments. 2. We're now open and look forward to welcoming you! Disappointment with Owner!! It is a pleasure to have had you with us + do look forward to welcoming you once more!! Review score, 8.4. What food & drink options are available at Sandy Haven Resort? Book Sandy Haven Resort, Negril on Tripadvisor: See 862 traveler reviews, 902 candid photos, and great deals for Sandy Haven Resort, ranked #27 of 82 hotels in Negril and rated 4.5 of 5 at Tripadvisor. I hope after reconciliation he received his hard earned tip! See 850 traveller reviews, 893 candid photos, and great deals for Sandy Haven Resort, ranked #27 of 82 hotels in Negril and rated 4.5 of 5 at Tripadvisor. The staff has been experiencing severe challenges during the holiday season due to the stringent Government curfew restrictions which resulted in some staff member being unable to report for duty and ultimately resulted in staff shortages, however the present management, and staff inclusive of the owner stood together to deliver our best hospitality service despite this setback. Yes, Sandy Haven Resort offers an airport shuttle for guests. We also maintain positive ratings on bookings.com, and hotels.com. What are some restaurants close to Sandy Haven Resort? Sandy Haven Resort is rated "Superb" by our guests. 4. A warm welcome to Sandy Haven Resort, Negril’s luxury boutique resort. Top room amenities include air conditioning, a flat screen TV, and a refrigerator. Now $120 (Was $̶3̶7̶0̶) on Tripadvisor: Sandy Haven Resort, Negril. Ms. Chen was completely consumed with entertaining her friends and family not paying guests, understaffed the hotel for the holiday and berated staff in front of guests. A number of scheduled staff were unable to get into work due to the strict holiday period curfew enforcement, however every effort was made to ensure that our valued guests were attended to as promptly and graciously as humanly possible. At no point were we provided finger foods or drinks help us with the 2 hour wait on appetizers/ meals. Does Sandy Haven Resort have an airport shuttle? If you are thinking of coming to Jamaica, Sandy Haven is the place! A bathrobe is provided. We appreciate your continued support and look forward to the opportunity to host you and your friends on your return to Negril. Rooms have chic, contemporary decor incorporating leather headboards and (slightly scuffed) dark wood furniture; some bathrooms have nice mosaics showers with rainfall showers and luxe toiletries like exfoliating soap. 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